1. Use of the website
The website provides information, shipment tracking, rate estimates, customer account access and service enquiries. Information shown on the public site may depend on active ERP configuration and availability.
2. Rates and quotes
Public calculator results and published rates are estimates or configured public rates. Final charges may depend on shipment details, chargeable weight, service, taxes, surcharges and the applicable customer rate policy.
3. Customer accounts
Customers must provide accurate business, contact and tax information. GAURAA may verify information before activating an account. Customers are responsible for keeping login credentials confidential.
4. Shipment information
Shipment details, declared values, addresses and contact information supplied for a booking must be accurate. Service availability and delivery timelines can vary by route and operational conditions.
5. Prohibited or restricted shipments
Customers must not tender goods that are prohibited by applicable law, carrier rules, customs requirements or GAURAA service conditions. Where required, additional documentation may be requested.
6. Tracking
Tracking information is provided from available operational or carrier feeds. Status timing may vary from physical movement, and a tracking page should not be treated as a guarantee of a delivery time.
7. Changes
GAURAA may update service information, website content and these terms from time to time. Continued use after an update constitutes use under the updated terms.
8. Contact
For questions about these terms, contact info@gauraacargo.com or call 7060331994.
